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Comment Manager

💬 Comment Growth Tools

The Comment growth tools is a fantastic feature of ChatPion. And you can easily use the feature. Just read the article and follow the commands, and “Comment growth tools” will be set to work instantly.

Once the feature starts working, it will continue without your supervision until you stop it. The feature will take full responsibility for interacting and dealing with your valuable clients via the Facebook page and Instagram accounts.

🚀 How to use the Comment Growth Tools

First, go to the dashboard of ChatPion. At the left panel of the dashboard, you will see a menu called comment growth tools. Click on the menu.

Instantly, the Comment growth tools page will appear. The page has three options — Comment Template, Reply Template, Campaigns, and Reports.

On the page, you can select Facebook or Instagram. If you want to create a campaign for Facebook, select Facebook. On the other hand, if you want to create a campaign for Instagram, select Instagram.

📈 Creating a Comment Growth Tools Campaign for Facebook

First, select Facebook.

📝 Creating Auto Comment Template

To create a comment template, click on the comment template option.

Instantly, the Auto comment template manager page will appear with a button called Create new template. Now click on the Create new template button.

Instantly, a modal form will appear— you have to fill out the form to create an auto comment template.

  1. Write a ‘Template name’ in the ‘Template name’ box.
  2. Write a comment in the ‘Auto comment’ box, the comment that will be made automatically under your Facebook pages’ posts.
  3. You can add as many comments as you want by clicking on the ‘Add more’ button.
  4. Click on the ‘Save’ button.

Instantly, a successful message will appear.

Now the template is created, and you can see the template name on the page called ‘Auto comment template manager’. Next to the template name, you will see the ‘edit’ and ‘delete’ icons. By clicking on the ‘Edit’ icon, you can edit the campaign. And by clicking on the ‘Delete’ icon, you can delete the template. Of course, you can create another template by clicking on the ‘Create new template’ button— you can create as many templates as you want.

📝 Creating Auto Reply Template

To create an auto reply template, click on the Reply template option on the Comment growth tool page.

Instantly, Auto reply template manager page will appear with a button called Create new template. Now click on the Create new template button.

Instantly, a modal form will appear — you have to fill out the form.

  1. Select a Facebook page from the drop-down menu.
  2. Enable three options if you want to:
Generic message for all
  1. Select Generic message for all option. Instantly, three fields will appear.
  2. Write a template name in the Auto reply campaign name field.
  3. Write a message for Message for comment reply field.
  4. Select a message template for private reply.
  5. Click on the Save button.
Send message by filtering
  1. Select Send message by filtering word/sentence. More fields will appear.
  2. Write a campaign name in the Auto reply campaign name field.
  3. Enable one option from two options — Reply if the filter word exactly matches and Reply if any matches occur with filter word.
  4. Write filter word or sentence in the appropriate field.
  5. Write a message for Comment reply.
  6. Select a message template for private reply.
  7. Write a comment in the Comment reply if no matching found field.
  8. Select a message template for private reply if no matching found.
  9. Click on the Save button.

🎯 Create Campaigns

To create campaigns, click on the Campaigns option on the Comment growth tools page.

Instantly, a Facebook comment automation campaign page will appear.

The page is divided into three sections:

  1. Pages section: Select a Facebook page.
  2. Middle section: View reports.

Initially, you can see the number of auto reply enabled posts and auto comment enabled posts.

If you want to see campaign reports in detail, click on the see campaign reports button. Instantly, a drop-down menu of two options — auto reply report and auto comment report will appear.

📊 Auto Reply Report

To see auto reply report, click on the auto reply report option.

Instantly, auto reply report of the selected page will appear.

On the page, you can see the details of the campaign. You can edit, pause, delete any campaign, and see the report of any campaign.

Click on the action button of a campaign and a pop-up menu of four buttons — eye icon button, edit button, pause button, and delete button.

To see the report of a campaign, click on the eye icon button.

Instantly, a modal called Report of auto reply will appear. On the modal, you can see the report of the auto reply.

By clicking on the view/edit button under the private reply message option, you can view and edit the private reply message template.

By clicking on the download lead list button, you can download the lead list in a CSV file.

📊 Auto Comment Report

To see the auto comment report, click on the Auto comment report option of the drop-down menu.

Instantly, a page called All auto comment report will appear. Now click on the Action button of an Auto comment campaign and a pop-up menu of different buttons — eye icon button, edit button, pause button, force processing button, and delete button — will appear.

Click on the eye icon button and instantly, a modal form called Auto comment report will appear. On the page, you can see the report of the auto comment report.

Likewise, you can edit, pause, force processing, and delete the campaign.

📅 Latest Posts

In the Latest Posts section, you can see the list of latest posts.

Click on the gear icon of any post and a drop-down menu of different options — Enable auto reply, Enable auto comment, Check latest comments, Leave a comment now.

💬 Enable Auto Reply

To enable auto reply for the post, click on the Enable auto reply option.

Instantly a modal form will appear. Fill out the modal form.

  1. If you want to use a saved template, keep the radio button turned on.
  2. Select labels from the choose labels fields. You can select multiple labels.
  3. Select an auto reply template.
  4. Click on the submit button.
💬 Enable Auto Comment

To enable auto comment, click on the Enable auto comment option.

Instantly, a modal form will appear. Fill out the form.

📝 Check Latest Comments

To check latest comments, click on the Check latest comments option. Instantly, all the latest comments will appear on a modal form.

💬 Leave a Comment

To leave a comment under a post now, click on the Leave a comment option.

Instantly, a modal form will appear. Write a comment in the field and click Create comment button.

📊 Reports

You can see all the reports by clicking on the Reports option.